Legal

fb778 Privacy
Policy

Your privacy matters to fb778. This policy explains exactly what personal data we collect when you use our platform, how we use it, who we share it with, and how we keep it safe. We believe you deserve to know — in plain language, not legal jargon.

Last updated: January 2025
Your Data, Protected
At a Glance

How fb778 Handles Your Data

Six things you should know about how fb778 treats your personal information before you read the full policy below.

Encrypted at Every Step

All data transmitted between your device and fb778 is protected with industry-standard TLS encryption. Your account details, payment information, and personal data are never sent in plain text.

Never Sold to Third Parties

fb778 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the fb778 platform and is used only to operate your account and improve your experience.

Only What We Need

fb778 collects only the data that is necessary to run your account, process your payments, and comply with legal requirements. We do not collect data for the sake of it — every piece of information has a clear purpose.

Minimal Data Retention

fb778 retains your personal data only for as long as it is needed to provide services or meet legal obligations. When data is no longer required, it is securely deleted or anonymised.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by fb778. Contact our support team at any time to exercise these rights. We will respond promptly and without unnecessary delay.

Transparent About Changes

If fb778 makes significant changes to this Privacy Policy, we will notify you via email or an in-platform message before the changes take effect. You will always know what is changing and why.

Plain language commitment: fb778 has written this Privacy Policy to be as clear and readable as possible. If anything is unclear, contact our support team and we will explain it directly. Your trust matters more to us than legal formality.

1 Overview

This Privacy Policy describes how fb778 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the fb778 online gaming platform at fb778.live.

By creating an account on fb778 or using any part of our platform — including the website, the Android app, and all payment services — you agree to the practices described in this Privacy Policy. If you do not agree, please do not use fb778.

fb778 is committed to handling your personal data responsibly. We collect only what we need, use it only for legitimate purposes, and protect it with appropriate security measures. We do not use your data to build advertising profiles or sell it to third parties.

2 Data We Collect

fb778 collects the following categories of personal data from players:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account verification and age confirmation
Contact Data Mobile number, email address Account communication and support
Payment Data bKash, Nagad, or Rocket account number Processing deposits and withdrawals
Transaction Data Deposit amounts, withdrawal history, bet records Account management and fraud prevention
Technical Data IP address, device type, browser, operating system Security monitoring and platform optimisation
Usage Data Pages visited, games played, session duration Improving the fb778 platform experience

fb778 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. We collect only what is necessary to operate your account safely and legally.

3 How We Collect Your Data

fb778 collects your personal data through the following channels:

  • Registration form: When you create your fb778 account, you provide your name, mobile number, email address, and date of birth directly.
  • Deposit and withdrawal requests: When you make a transaction, your payment account details are collected to process the transfer.
  • Identity verification: If fb778 requests KYC (Know Your Customer) verification, you may be asked to submit a copy of your national ID or other documents.
  • Automated collection: When you browse fb778 or use the app, we automatically collect technical data such as your IP address, device information, and session activity through cookies and similar technologies.
  • Customer support interactions: When you contact fb778 support via live chat or email, the content of those conversations is recorded for quality and security purposes.

No data from third parties: fb778 does not purchase personal data from data brokers or third-party marketing companies. All data we hold about you comes directly from your interactions with the fb778 platform.

4 How We Use Your Data

fb778 uses your personal data for the following purposes:

  • Account management: To create, maintain, and secure your fb778 account.
  • Payment processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Identity verification: To confirm your age and identity in compliance with responsible gaming obligations.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the fb778 platform.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you need it.
  • Platform improvement: To analyse how players use fb778 and make improvements to the games, interface, and overall experience.
  • Legal compliance: To meet any legal or regulatory obligations that apply to fb778's operations.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from fb778.

fb778 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

5 Sharing Your Data

fb778 does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: Your payment account details are shared with bKash, Nagad, or Rocket solely to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Game providers: Some games on fb778 are operated by licensed third-party providers. These providers may receive limited technical data (such as your player ID and bet history) to operate the games correctly.
  • Identity verification services: If fb778 uses a third-party KYC provider to verify your identity, your submitted documents will be shared with that provider for verification purposes only.
  • Legal authorities: fb778 may disclose your personal data to law enforcement, regulatory bodies, or courts if required to do so by law or in response to a valid legal request.
  • Business transfers: In the event that fb778 is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified before any such transfer takes place.

Our commitment: Every third party that receives your data from fb778 is required to handle it securely and use it only for the specific purpose for which it was shared. fb778 does not allow third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

fb778 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit fb778.

The types of cookies fb778 uses include:

  • Essential cookies: Required for the fb778 platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of these.
  • Functional cookies: Remember your preferences such as language settings and display options to improve your experience on fb778.
  • Analytics cookies: Help fb778 understand which pages and games are most popular, how long players stay on the platform, and where improvements are needed. This data is aggregated and anonymised.

You can control cookies through your browser settings. Note that disabling essential cookies may prevent parts of fb778 from working correctly. fb778 does not use third-party advertising cookies or tracking pixels for external ad networks.

7 Data Security

fb778 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

  • All data transmitted between your device and fb778 is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using strong one-way hashing algorithms — fb778 staff cannot see your password.
  • Access to player data within fb778 is restricted to staff who need it to perform their job functions.
  • fb778 systems are monitored continuously for suspicious activity and potential security threats.
  • Regular security reviews and updates are performed to address new vulnerabilities.

While fb778 takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your fb778 account has been compromised, contact our support team immediately so we can take action to protect your account.

Your role in security: Use a strong, unique password for your fb778 account. Do not share your login details with anyone. fb778 will never ask for your password via chat, email, or phone.

8 Data Retention

fb778 retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal and regulatory obligations. Specifically:

  • Account data: Retained for the duration of your account and for up to 5 years after closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for up to 7 years in line with financial record-keeping requirements.
  • Support communications: Retained for up to 2 years after the conversation is closed.
  • Technical and usage data: Typically retained for 12 months and then anonymised or deleted.

When data is no longer required, fb778 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

9 Your Rights

As a player on fb778, you have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data fb778 holds about you at any time.
  • Right to correction: If any of your personal data is inaccurate or incomplete, you can ask fb778 to correct it.
  • Right to deletion: You can request that fb778 delete your personal data. Note that some data may need to be retained for legal reasons even after a deletion request.
  • Right to restrict processing: You can ask fb778 to limit how your data is used in certain circumstances.
  • Right to withdraw consent: Where fb778 processes your data based on your consent (such as for marketing communications), you can withdraw that consent at any time.

To exercise any of these rights, contact the fb778 support team via live chat or email at [email protected]. We will respond to your request within a reasonable timeframe and without unnecessary delay.

No fees: fb778 does not charge any fee for handling data rights requests. We process them as a standard part of our commitment to player privacy.

10 Minors

fb778 is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If fb778 discovers that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has registered on fb778, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

fb778 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how we use your personal data, fb778 will notify you via email or an in-platform notification before the changes take effect. Your continued use of fb778 after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how fb778 handles your data. If you have questions about any changes, contact our support team and we will explain them clearly.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how fb778 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

We take privacy seriously: If you raise a privacy concern with fb778, it will be handled by a real person — not an automated system. We aim to resolve all privacy-related queries promptly and transparently.

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